Privacy Policy

Effective Date: July 30, 2025

Laguna Painting (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, request services, or communicate with us.

By using our website or services, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our website and services.

For questions, please contact us at info@lagunapainting.com or call (714) 248-7924.

1. Information We Collect

1.1 Information You Provide

We collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Property address (for estimates or service locations)
• Project details or service requests
• Any information submitted through forms or direct communication

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on the site
• Referring and exit pages

This information helps us improve website performance and user experience.

1.3 Information from Third Parties

We may receive additional information from:

• Marketing and advertising partners
• Social media platforms
• Publicly available sources

2. How We Use Your Information

We use your information to:

• Provide painting and related services
• Schedule appointments and deliver estimates
• Respond to inquiries and customer support requests
• Send marketing communications (only if you opt in)
• Improve our website and user experience
• Comply with legal obligations
• Protect against fraud or misuse

We only process your information when we have a valid legal basis, such as your consent or a legitimate business need.

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Service Providers – to assist with operations like marketing, communication, and customer support
• Legal Authorities – when required by law or to protect our rights
• Business Transfers – in the event of a merger, sale, or business restructuring

All third parties are required to handle your information securely and in compliance with applicable laws.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Monitor website traffic and usage
• Improve functionality and performance
• Provide a more personalized browsing experience

You can control or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

8. Your Privacy Rights

Depending on your location (including California residents under CCPA/CPRA), you may have the right to:

• Access the personal information we collect about you
• Request corrections or updates
• Request deletion of your personal data
• Opt out of marketing communications

To exercise your rights, contact us at info@lagunapainting.com or call (714) 248-7924. We will respond within the timeframe required by law.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact:

Laguna Painting
8402 Monroe Ave #6, Stanton, CA 90680
(714) 248-7924
info@lagunapainting.com